Sea Palace
Chinese Restaurants, Take-away in Whitley Bay
Sea Palace
145 Park View
Whitley Bay
NE26 3RG
Tel: 0191 2533565
Current rating:
6 reviews for Sea Palace
2 | Gordon
September 9th, 2010 at 10:18 pm
The other Chinese takeaways we tried were closed for one reason or another (pro tip: opening your takeaway at 6pm is not good for business!) and we ended up here. Glad we did though as the place was clean, the service quick and the food was pretty good. We had Special Fried Rice (needed more sauce but OK apart from that), Chicken Curry (very good, not too salty) and a few starters. Chips were excellent for a Chinese. ****
3 | Sam
Horrendous service. Was promised food within an hour and it came after more than 2hours. When we rang up the staff were snotty. Food was greasy and soggy. It was not worth the money or the massive wait!!
4 | Jane
January 24th, 2011 at 12:15 am
Before going out on a Saturday, we thought we’d try somewhere new for a takeaway – cue Sea Palace, Whitley Bay.
When we ordered we were told it would be delivered in 50 mins to an hour – which was okay. An hour and a half later we rang to see where it was to be told it wouldn’t be ready for another 30 minutes, and there was nothing they could do to speed it up. They had taken our phone number when we placed the order, so why they couldn’t have rang us as a courtesy to say it would be late, I don’t know… customers clearly aren’t a priority.
So half an hour after that (2 hours after we ordered we rang back to hear the same story – it will be 30 minutes. WHAT?? AGAIN?? So lying is part of the service, lovely. Pleased we ordered from here….
Eventually, nearly 2.5 hours after we ordered) the order turned up. Unfortunately, we were leaving to go out, so wouldn’t have time to eat it. I told the delivery guy this, and said that the food really wasn’t any use to us now. I offered to pay 50% of the bill, but he declined and drove off with the food. 50% would have covered all the basic costs plus his fuel, and would mean we’d have something to reheat when we got back 6hours later. Lord knows what he intended to do with our late order – hopefully not reheat it and try to deliver it to someone else.
Frustrating, unhelpful and poor customer service. Will not be using here again. The food might be okay, but I’ll not be reviewing it!!!
5 | Dale
Ordered sweet and sour chicken, whilst eating it did not taste right, a little while after finish me and my girlfriend started feeling really sick. After about half an hour of feeling sick my girlfriend was sick. Would certainly not order from there again.
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